Introduction
Our client is a leading manufacturer of superior quality medical laminate, theatre textiles, clean room suits and procedure packs that are used locally and in sub-Saharan Africa.
Duties & Responsibilities
Overall responsibility for Group customer credit management and debt collection
Key Job Functions
- Accounts receivable Masterfile maintenance on Sage Evolution
- Vetting and approval of new customers by using online credit assessment tool
- Liaising with customers on payments
- Cashbook receipts processing and remittance allocation
- Maintaining accurate cashflow receipts forecasts
- Sending out of customer statements and resolving customer queries
- Debt collection from private and public sector customers
- Ensure customer invoicing done daily, weekly, monthly by supervising two responsible staff members
- Liaising with internal sales support team on customer related issues
Masterfile maintenance
- Create new customer accounts and setting of credit limits on Evolution
- Maintenance of customer credit limits and contact details on Sage Evolution
- Custodian of credit solutions platform
Customers
- Updating sales team of any customer issues
- Proactive management of customer accounts through regular calling and emails to pre-empt any delays in payments
- Plan course of action to recover debt on overdue accounts
- Resolve customer queries timeously
- Investigate and resolve discrepancies on customer accounts
- Build solid working relationships with customers and internal sales team
- Preparing and maintaining accurate forecasts of incoming monies
- Sending out customer statements on time
- Ensure daily, weekly, monthly invoices are processed timeously
- Early flagging of customer issues to senior management
Cashbooks
- Allocate bank deposits based on remittances received
- Bank reconciliation on all local accounts
- Confirm cash payments are in bank account before releasing stock
- Review of the petty cash reconciliations
- Reconciliation of company credit card accounts
- Verifying the validity of refund requests
Management
- Supervision of two internal resources whose responsibilities include invoicing, sending out statements and handling customer queries
- Updating monthly sales flash report
- Compilation and preparation of Thunderbolt management accounts
- Other ad hoc requests such as required by management
Desired Experience & Qualification
Minimum Qualifications
Matric/Grade 12
Diploma in Bookkeeping or equivalent
Minimum Experience
5 years relevant experience
Good understanding of Accounting debits and credits
Experience with debt recovery in medical industry
Proficient on Sage Evolution modules and MS Excel
Supervisory experience
Skills
Good computer skills, including Sage Evolution and MS office
Good writing and verbal communication skills
Proven experience as debt collector
Knowledge
Principles of Accounting
Debt collection
Financial and administrative systems
MS Office
Behaviour
Accuracy and Attention to detail
Good writing and verbal communication skills
Work independently with minimal supervision
Initiative
Positive attitude and willingness to assist
Excellent communication and people skills
Fined telephone and e-mail etiquette
Resolving conflict
Deadline driven
Should you not receive a response within 14 days of applying, please consider your application unsuccessful.
Package & Remuneration
R25K – R30K CTC Per Month